Policy
Scheduling your appointment is your acceptance of these policies and information.
Rescheduling/Cancellation Policy
If you need to reschedule, please contact us 24 hours in advance of your scheduledtime. All rescheduling with less than 24 hours’ notice is subject to a full charge ofservice. After 48 hours from booking, requested cancellations will receive spa credit of equal value. This courtesy enables us to compensate our technicians for their time and maintains a higher availability of our time for you as well as others. By scheduling an appointment, you are agreeing to our rescheduling/cancellation policy. Clients arriving more than 15 minutes late may
result in a shortened appointment or a cancellation. Please call us at (213) 833 – 8550 if you are running late. To reschedule an appointment that has been cancelled/no show with short notice is $35 and due at time of rescheduled booking. After 3 advanced rescheduled appointments within a month, a $35 fee will be due to rebook- regardless of contacting us 24 hours prior to appointment.
New Clients with appointments that require only a deposit to book: Deposits are non refundable or transferrable. Your deposit can be moved to a new scheduled date/time with AT LEAST 72 HOUR NOTICE. Any cancellation or request to reschedule LESS THAN 72 HOUR NOTICE forfeits deposit.
Rescheduled appointments cannot be rescheduled. Cost of reschedule fee and treatment will be forfeited.
After (2) No show No calls and/or (2) last minute cancellations, all future appointments will be removed from our calendar and appointment time/day lost. You will need to rebook your remaining appointments to reflect your optimal availability. This is to offer the best availability for ALL new and returning clients.
Appointment Policy
Arriving late will deprive you of valuable treatment time. To avoid delaying the next guest, your treatment will end on time and you will be responsible for the full treatment cost. We encourage you to schedule two weeks in advance to reserve the most convenient time for your schedule. All new clients, please arrive 5 minutes early for appointment to allow time for completing consent forms, check-in, and/or
using the restroom, etc.
ALL DEPOSITS ARE NON REFUNDABLE or TRANSFERRABLE.
Tech Requests are based upon availability and are not guaranteed.
Plans & Packages Policy
- All appointments, machinery, tools, and alterations must be booked within the valid time frame of plan/package booked.
- Fajas included in plan do not receive complimentary alteration.
- Appointments are non-transferrable or refundable.
- After 3rd appointment, plan/package is nonrefundable.
- Spa credit will be given based on value of services provided (as single service items) from amount rendered at start of plan/package.
- Upgrading plan or package is available prior to your 3rd appointment.
(1) Complimentary Reschedule for Queen and Empress only.
Depending on your plan, payment plan remaining balances are due at time of service on your 3rd visit.
If you have a payment plan and do not fulfill your balance within valid time frame and agreed date/visit, a $75 reinstatement fee is due to continue your plan and book remaining sessions.
Sessions booked outside of valid time frame will incur a $75 reinstatement fee.
Extra Guest/ Children
We are unable to accommodate guests and/or children accompanying clients.
Age Requirement
Guests must be 18 years of age or older to receive treatments.
Gratuities
Guests must be 18Gratuities are not included in service price and are a matter of personal discretion on all of our services. years of age or older to receive treatments.v
Treatment Outcomes
We will be honest in all our dealings with you. Aesthetics is not an exact science and how you may respond to a given treatment will vary from person to person. It is virtually impossible to predict results and therefore payments made for services are for treatments to be performed — not for a specific result. However, we always strive to achieve the absolute best result that we can for you. Thank you for allowing us to serve you!
Disclaimer
By booking any service on our website you assume all risk and responsibility and hold Shapes Lymphatic and its employees harmless in the event you sustain any injury or damage, directly or indirectly, as a result of you receiving services. It is understood that Shape Lymphatic services and treatments are not a substitute for medical attention or examination. By booking a service you agree to release Shapes Lymphatic and its employees from any claim, cause of action, suit, damages, etc. That may result from any such injury or damage to you.
Privacy Policy
This privacy notice discloses the privacy practices for www.Shapeslympathic.com This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared. What choices are available to you regarding the use of your data? Security procedures are in place to protect the misuse of your information. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing we are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
- Your Access to and Control Over Information you may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: See what data we have about you if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data.
- Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 213-833-8550 or via email.